Company Overview
Our client is a fast-growing, venture-backed SaaS company helping frontline workers access life-changing benefits like childcare, elder care, and nutrition assistance. Their AI-powered platform connects employees to available government programs—cutting through complexity and delivering support where it matters most.

Used by major retailers, healthcare providers, and Fortune 500 companies, the product is trusted to handle sensitive workflows in regulated environments. The fully remote team is mission-driven, pragmatic, and growing quickly, with strong enterprise backing and a clear expansion path.

Your Role
This role is perfect if you're a hands-on product designer who enjoys turning messy, regulated workflows into clear, accessible user experiences. You'll be the company’s first full-cycle designer—owning UX and UI across mobile and web.

You’ll:

• Talk to users and internal teams to understand how benefit programs are discovered, applied for, and managed

• Translate real-world needs into user flows, wireframes, and final UI using Figma

• Design mobile-first experiences that balance usability and compliance

• Build and maintain a clean, reusable component system that supports rapid iteration

• Ensure accessibility from day one—especially WCAG 2.1 AA standards

• Collaborate closely with engineering to ship quickly and adjust to constraints

• Use user feedback and analytics to drive smart, focused improvements

You Bring:

• 5+ years designing complex web or mobile products—preferably in healthcare, finance, government, or benefits-related SaaS

• Strong UX thinking and visual design craft—you enjoy both logic and polish

• Demonstrated experience with WCAG 2.1 accessibility compliance

• A portfolio with real shipped features, showing your impact on clarity and usability

• Comfort with Figma (or similar) and experience with scalable component libraries

• Clear async communication and a practical approach to scope and speed

• Bonus: frontend development literacy (HTML/CSS or component-level thinking)

What’s Offered

• Fully remote, async-friendly work with flexible hours

• Contract role, ~10–20 hours/week to start

• Competitive hourly USD rate, flexible based on experience and fit

• A focused, collaborative team that values speed, clarity, and mission impact

• The chance to shape a product that directly improves access to essential services for underserved communities

Interview Process

1️⃣ Intro Chat (30 min) – Experience & fit
2️⃣ Portfolio + Design Challenge (60 min) – Show how you simplify a real-world workflow
3️⃣ Meet Engineering (45 min) – Collaboration and handoff discussion
4️⃣ Final Call with Leadership (30 min) – Culture and offer conversation