Company Overview

Our client is a remote-first education company built on a simple belief: real learning comes from clear thinking, not shortcuts, gimmicks, or memorization.

What began as high-touch, one-on-one instruction has evolved into a digital learning platform with a flagship product already live. The company is now entering its next phase: expanding into multiple courses, shared infrastructure, and parallel product development, all while maintaining a high bar for quality, clarity, and outcomes.

They’re a small, lean team that values strong reasoning, thoughtful writing, and true ownership. As the product ecosystem grows, they’re investing intentionally in scalable delivery systems to support growth without chaos.

Your Role

As the Product Operations Manager, you’ll own the systems that turn product ideas into shipped releases, clearly, predictably, and without unnecessary ceremony.

Today, work moves forward, but there is no single source of truth for roadmaps, timelines, dependencies, or delivery health. This role exists to change that.

You’ll design and operate the delivery infrastructure that connects product strategy to execution. That means ensuring work is well-defined before development begins, priorities are explicit, progress is visible without constant check-ins, and teams can move faster through strong systems rather than meetings.

This is a builder role, not a coordination-only role.

What You’ll Do

Product Delivery & Planning

• Build and maintain clear product and release roadmaps

• Define timelines, sequencing, and dependencies across initiatives

• Coordinate delivery across product, design, engineering, and operations

• Run readiness checks to ensure designs, specs, and requirements are complete before development starts

Systems, Documentation & Visibility

• Create and maintain a single source of truth for product delivery

• Design dashboards that surface progress, ownership, risks, and blockers at a glance

• Turn fragmented docs into clear, structured, usable documentation

• Improve async collaboration and reduce the need for real-time check-ins

AI & Automation Enablement

• Leverage AI tools to improve planning, documentation, and execution workflows

• Design automations for tracking, reporting, handoffs, and updates

• Continuously evaluate tools and workflows that reduce manual work and increase clarity

• Partner with leadership to scale delivery systems as products and teams grow

What We Care About Most

• Clarity over noise – You make complex work understandable

• Ownership over coordination – You’re accountable for outcomes, not just process

• Practical systems – You build tools people actually use

• Strong writing – Your docs reduce questions instead of creating them

• Execution-first mindset – Plans exist to ship, not to look pretty

• Leverage through systems & AI – You look for smarter, scalable ways to work

You Bring

• 2–4+ years of experience in technical project management, product ops, or delivery roles

• Proven experience building and managing roadmaps, timelines, and delivery systems

• Strong working knowledge of how software products are built and shipped

• Hands-on experience with Notion, Coda, or Airtable as operational systems

• Experience designing dashboards, workflows, or internal operating systems

• Strong written communication and documentation skills

• Comfort working async with distributed, remote teams

• Experience using or implementing AI tools and workflow automation

What’s Offered

• Fully remote, contractor engagement

• LATAM-based candidates preferred

• Competitive USD compensation (based on experience)

• High-trust, low-ceremony working environment

• Direct collaboration with founders and senior leaders

• Opportunity to define delivery systems used company-wide

Interview Process

1️⃣ Application review
2️⃣ Short personalty test assessment
3️⃣ Recruiter discovery call
4️⃣ Practical technical & writing exercise
5️⃣ Interview with Director of Operations
6️⃣ Final conversation with Founder